Hairstyling is a job unlike any other. Communication is a very important part of any styling session, allowing hairstylists to develop friendly relationships with their clients. Great styling is important, but great conversation is what will keep your clients coming back. Talking with your clients will also ensure you give them the exact styles they’re looking for.
- Make sure you’re on the same page: Many clients bring in pictures to show the exact cut or style they want. But even with these examples, it’s essential for the stylist to talk to the client about what he or she expects. If clients bring in pictures, you can give them insight as to how you’ll approach the cut or offer suggestions for similar but more flattering styles. If they don’t provide pictures, then be sure to ask plenty of questions about length and style. Clients often want the style of a popular actor or celebrity, so try to follow the latest trends.
- Keep up the conversation as you work: Discussing your client’s desired style is a great way to get started, but you’ll also want to check in with your client throughout the hairstyling appointment. Before making a drastic cut, show the client exactly where the cut will be made to see if he or she is happy with that length. As you cut, take breaks every few minutes and let the client take a good look at the work you have done so far. You can also ask your clients if they have any new ideas or preferences.
- Throw in some fun topics: While you’ll want to make sure your client is happy with your work, it’s also important to enjoy some personal conversation. Many hairstylists develop close relationships with their loyal clients. Throughout the appointment, take some time to catch up on your clients’ lives or find out about their interests and hobbies.
Learn more about how to communicate with clients by enrolling in cosmetology school. At Capri Cosmetology, we offer a variety of wonderful cosmetology programs, including hairstylist and nail technician courses. Give us a call today at (845) 623-6339 to learn more!